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Privacy Policy

Last updated: June 29, 2025

This Privacy Policy outlines how Habitat Gym ("we", "our", or "us") collects, uses, stores, and discloses your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.


1. Collection of Personal Information

We collect personal information necessary to provide and manage our services. This may include:

  • Full name
  • Contact details (email address, phone number)
  • Payment information (handled securely by third-party providers such as Paychoice)
  • Health and fitness information (e.g. goals, injury history, training preferences)
  • Usage data (e.g. engagement with emails via platforms like MailerLite)

We collect this information directly from you when you register for a membership, use our services, interact with our team, or access our website.

2. Use of Personal Information

We use your personal information to:

  • Provide personal training and gym services
  • Manage your account, bookings, and preferences
  • Process payments and administer billing
  • Contact you with service updates, reminders, or essential information
  • Send newsletters, offers, and marketing updates (via platforms like MailerLite)
  • Track engagement with communications to improve relevance
  • Comply with legal obligations and ensure the safety and security of our services

You may opt out of marketing communications at any time.

3. Disclosure of Personal Information

We may share your information with trusted third parties, including:

  • Payment processors (e.g. Paychoice)
  • Email and marketing platforms (e.g. MailerLite)
  • IT service providers and cloud storage services
  • Regulatory bodies or law enforcement, if required by law

We do not sell your personal information.

Some of these third parties may store data in overseas locations. By using our services, you consent to this disclosure where necessary for service delivery.

4. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Data is stored securely on our internal systems and those of our service providers.

While we follow best practices, no system can guarantee 100% security. We recommend taking your own precautions when transmitting personal information online.

5. Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request correction if your information is inaccurate or outdated

To make a request, contact us using the details below. We will respond within a reasonable timeframe.

6. Retention of Information

We retain your personal information only as long as necessary to:

  • Deliver our services
  • Meet legal, regulatory, or accounting requirements

After this period, we will securely destroy or de-identify your information.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website performance. You can disable cookies in your browser settings, but doing so may limit website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via email or posted clearly on our website. The latest version will always be available on our website.

9. Contact Us

If you have questions, concerns, or would like to make a privacy-related request, please contact: